5 Signs of a Fake IT Service Provider

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If you’ve been the victim of computer hacking or identify theft, you know how alarming it can be. You also know how frustrating it is to deal with the aftermath. Hackers will stop at nothing to steal or access your confidential information, and posing as an IT service provider is no exception. Don’t be fooled by advertisements, client testimonials, or web content that hackers set up to conceal their identity.

We want to save you time, money, and frustration by exposing hackers’ tactics and helping you recognize them before it’s too late.

When you visit an IT service provider’s website, beware of the following:

  1. Broken links – If social media links don’t work or connect you to providers such as LinkedIn, consider it a red flag. In this day and age, it’s unusual for a company to be disconnected from social media. They should be easy to connect with. If other links on their website don’t function as they should, move on.
  2. Obscure or nonexistent staff information – A company that doesn’t include actual people on their website is a cause for concern. By actual people, we mean a dedicated page listing team members with real names and photos. If the company does have a staff page, be wary of generic or overly obscure names, disparate photos, and links that don’t work.
  3. P.O. box or house address – Take a look at the address on the company’s website. Using a house address for a business is a questionable decision, and anyone can set up a P.O. box. If you notice either, it’s usually not a good sign.
  4. Poor grammar or nonsensical web content – Grammar mistakes, misspellings, erratic capitalization, or obvious language translation errors on a website are signs of a phony provider. Additionally, if atypical technical phrases leave you confused, don’t assume high-level language makes them an expert.
  5. Unidentifiable testimonials with generic names – If you find testimonials or quotes from people with generic or overly obscure names, they probably aren’t actual customers. Other suspicious indicators include outdated quotes, fake company names, and wording that doesn’t make sense.

Oh, and one last thing. Check out the web address at the top of your browser. If it begins with ‘https’ (s for secure), you’re on a secure site. Any information exchanged between your browser and the web server is protected from hackers.

If you’ve been hacked, need help recovering your information, or need a trusted IT service provider, EVAN can help. Our IT pros provide instant, reliable, and secure technology support, helping you get back to business fast.


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